Support

Get help from a real person.

Ask in the club, email Raja, or find the answer in Help. Most questions about installing, licences and photos in iCloud are answered there already.

Moving a licence to a new Mac

On the old Mac, choose Settings > Licence > Deactivate This Mac. If both places on your licence are taken and the old Mac is gone, email your licence key or your Gumroad receipt and say which Mac you've stopped using. Raja frees a place for you.

What to include

Your Mac model, your macOS version, and the Textlore version (Textlore > About Textlore).

Please don't send screenshots of your messages. Textlore never needs them to fix a problem.

Common fixes